At Assignmentverse, we strive to provide high-quality services to our customers. This Refund Policy is designed to explain our policies and procedures regarding refunds for the services we offer.
1. Assignment Services
We do not typically offer refunds for assignment-related work. Our services involve the creation of custom academic content tailored to your specific requirements. Given the unique nature of our work, all services are provided on a non-refundable basis.
2. Exceptional Circumstances
In exceptional cases where we fail to deliver the agreed-upon service or if there are issues with the quality of the work provided, we are committed to resolving the matter in a fair and satisfactory manner. If you believe you are eligible for a refund due to exceptional circumstances, please contact our customer support team within 7 days of receiving the completed work.
If you wish to cancel a service order before it has been initiated, you may be eligible for a refund. However, please note that we may deduct reasonable fees for administrative and processing purposes. Cancellation and refund eligibility will be assessed on a case-by-case basis, and the determination will depend on the stage of the order and the specific circumstances involved.
4. Service Revisions
If you are not satisfied with the work delivered, we offer a free revision policy. You can request revisions to the completed work to ensure it meets your expectations. Our revision policy allows you to request revisions within 14 days of receiving the initial work. We will work closely with you to address any concerns and make the necessary adjustments to meet your requirements.
5. Cancellation After Work Initiation
If you choose to cancel an order after the work has been initiated but before it is completed, we may calculate a partial refund based on the work already completed and the resources utilized. The refund amount, if applicable, will be determined on a case-by-case basis.
6. Payment Disputes
If you initiate a payment dispute or chargeback without first attempting to resolve the issue with us, your account and access to our services may be suspended or terminated. We encourage you to contact our customer support team to address any concerns or disputes before involving third parties.
7. Contact Us
If you have any concerns or issues related to our services or this Refund Policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.
We reserve the right to make changes to this Refund Policy as needed, and any updates will be posted on our website.